We at M2Host want you to be happy, so we're proud to give a 30-day money-back guarantee on all of our web hosting plans. Because we know that picking the right hosting service is a big choice, we want you to be completely sure of your choice. With our promise, you can try out our services without any risk and see for yourself what makes M2Host different.
We have a specialised customer service team that you can contact if you are not happy with your web hosting service within the first 30 days. We'll take care of your request right away, and you'll get all of your web hosting fees back. There are no questions asked. Our goal is to give you peace of mind by making sure your money is safe and that you have nothing to lose by using our services.
The thirty(30) day money-back guarantee is valid for credit-card payments only. Due to the costs associated with processing payments made by other methods, we are not able to offer the thirty(30)day money-back guarantee for other payment methods.
If you have availed free account migration within the 30 days of signup with any of the hosting product/services then the 30 day money back will not apply due to resources spent on account migration.
Money Back Guarantee does not apply to services such as: Webhosting Renewal, Domain Registration, Domain Renewal, Domain Transfer, Dedicated IP, Dedicated SSL Certificate, Dedicated Servers, VPS servers and Web design services or on Renewal of any Hosting Products or any addon/third party softwares.
We at M2Host know how important it is for your business to have an online profile. We're proud to give a 99.99% Uptime Guarantee because of this. Because we are dedicated to being reliable, your website will always be available to your visitors. This will let you focus on what really matters: building your business.
Our cutting-edge technology is built to keep downtime to a minimum. We do everything we can to make sure your website always works well. We have backup systems, advanced monitoring, and a help team that is only for your website. If any problems happen out of the blue, our experts are ready to fix them quickly and with as little trouble as possible.
It means that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. 99.9% uptime guarantee is included in all web hosting plans. But at the same time we are not responsible for outages or circumstances beyond our control that hinder access to your site or server such as the following:
Network conditions across the internet (outside of our network), such as :
Occasionally, servers and related hardware need to be brought down for routine maintenance and upgrades to ensure that our network is secure and performing optimally. We do our best to keep such incidents to a minimum, and will attempt to give you advance notice of any scheduled maintenance. These scheduled service outages do not qualify for the uptime guarantee.
We think it's important to be honest. That's why we not only offer 99.99% uptime, but also show you how things are running right now. Knowing that your website is in good hands with M2Host.com gives you trust in your web hosting service.
The '100% Satisfaction Guaranteed' means that M2host.com guarantees the quality of the product you're purchasing. We want you to feel good about your purchase from us. We have a 100% customer satisfaction guarantee for hosting purchases to ensure that you are completely satisfied with that the final product and the service we promised to give you should be exactly as described in your contract.
If you are dissatisfied with your service for any reason within your first 30 days' service you are entitled to the 30-Day Money Back Guarantee. Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and services to their clients. At M2Host.com we strive hard to provide and maintain 100% satisfaction guarantee to our clients.
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