As an administrator, you can manage domains from the Domains tab under a clients profile. From the admin side, when viewing a domain you will see a row of buttons labelled Registrar Commands. These will include Register, Transfer, Renew, Edit WHOIS Information, Get EPP Code (depending upon what the module supports). You simply click the button for the action you want to perform. Nameservers and lock status (if supported) are displayed on the main domain management screen and can be altered in the normal way of modifying a domains details.
For clients, they also receive full management tools via the client area. Like you, they have access to view and change the current nameservers, change the lock status of their domain, change the auto renewal setting, view/edit WHOIS information, manage the dns records, configure email forwarding, register nameservers for their domain, request the epp code and order a renewal for their domain.
Offering Free Domain Registration with Selected Packages
With WHMCS, you are able to offer free domains with your packages when purchased with certain payment terms - for example you might want to offer a free domain when a package is purchased annually. The following steps walk you through how to do this.
Begin by going to Configuration > Products & Services
Next, click the edit icon next to the product or service that you want to offer a free domain with
Now select the Other tab from the tabs at the top of the page
Tick the box labelled Free Domain to offer a free domain with this package
Then select the payment terms (or billing cycles) that you want to offer the free domain with - press Ctrl when clicking the options to select more than one
Now you need to select which TLDs the free domain offer applies to. This allows you to exclude high priced TLDs such as .tv Again, use Ctrl when clicking the options to select more than one
Now click the Save Changes button
That's it! Your package will now not charge the user for the domain when ordered with the billing cycle specified.
Domain Renewal Notices
Domain Renewal Notices by default are sent 60, 30, 15, 7 & 1 Day(s) prior to expiry. This can be changed and even disabled if you want to.
Changing the Intervals at which Renewal Notices are sent
Begin by going to Configuration > Automation Settings
Locate the Domain Reminder Settings section of the page
You can then change the number of days before expiry that the 1st, 2nd, 3rd, 4th & 5th reminders are sent
You can disable an option by entering 0
Editing the Renewal Notice Email that gets sent
To edit the email message sent to clients, go to Configuration > Email Templates
Next, click the edit box next to the email template labelled "Upcoming Domain Renewal Notice"
You can then make your changes in the email editor window that appears
You can use any of the merge fields in the email shown in the "Merge Fields" popup window which can be opened from the bottom of the page
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